What Our Customers Say

The greatest compliment is your trusted referral to friends, family and neighbours.

Occasionally we are honoured to receive personal compliments from our clients BBB logohomestars logo
…sometimes even flowers!. Please scroll down to see what others are saying about our award winning service.

It is difficult to express our gratitude to all the kind people at the A-1 Window Mfg. Ltd. who came to our assistance. This was truly the ultimate in customer service. We have always & will definitely continue to recommend you to any and everyone who is thinking about replacing their windows!

You are the best! Thank you!

V. & D G., Burnaby, BC

A few lines to say how pleased we are with our new replacement windows (manufactured by your company and installed in our residence).

Our concern became clear when during last winter we had quite severe condensation on our windows mainly, to the paint were laying paper towels along the edges to absorb water. Our main concern was this would cause rotting of the wood.

We were very interested in seeing your plant, and your real willingness to answer any questions we put to you. As you requested we made a rough measurements for you to put together a rough estimate, and your man came to verify. Being an older home of course all (almost all) were slightly different in size. A total of 14 windows install. Your crew arrived on the day advised actually somewhat earlier in the day than was set – but we were ready for them.

Your installation crew were totally about the business at hand, and worked very hard in the course of the day. We are more than happy with the results!

P.S. We would have no hesitation recommending you or your firm to others!

M. & R., Burnaby, BC

Renovations are a stressful and overwhelming task to undertake. You don’t know when things will go south, and really need to be able to depend on the people you’ve chosen to help you. If you choose A-1 Windows for your renovation, you will not be disappointed.

The people at A-1 Windows went above and beyond my expectations. They were patient, professional and friendly, but what really impressed me was, when a mistake was made, they took every measure to make it right. It’s great to know that companies like A-1 windows still exist, and I would (and have) recommend them in a second, and am looking forward to working with them in the future.

M.M.

Bruce & I just wanted to thank everyone involved, from the estimator to the installers, for a job well done.

We are impressed with the product, installation and crew. In this day and age, we are quick to criticize but forget to praise when everything goes well.

The crew were efficient, fast and left everything spotless. The cost was as budgeted and the work completed on time. Besides making our home incredibly warmer, we have really noticed how much quieter it is. The street noise has decreased immeasurably.

We would be happy to recommend your company to potential customers and have already done so with the neighbours and friends.

B. & C C., North Vancouver, BC

I would like to thank you all the staff and sales people for not only courteous service but the price and quality of the windows we pay but it was the speed, professionalism, clarity in explanation that was unexpected and appreciated.

G. P.